Your privacy is important to us
Please take a moment to read the following statement to learn how Mike Hostilo handles your personal information. We want you to know about the types of information that we collect, about how we use and disclose that information, the choices you have regarding such use and disclosure, and how you may correct and have access to that information.
Why we collect personal information
Mike Hostilo collects and uses your personal information to provide you with convenient access to our products and services, to give you superior customer service and to improve what we offer to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
How we collect personal information
We collect only information volunteered by you or someone on your behalf. We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in a contest or survey. In addition, when you request product information or register a new product, we collect and store the information you provide in a secure database.
When you browse this website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse. However, your browser does automatically tell us information like the type of computer and operating system you are using. We use aggregates of this information to identify trends and demographic statistics that help us shape our products to serve you better.
In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
How we use personal information
We use the personal information we collect from you for providing you with information, products and services that we believe to be of value to you. This includes marketing and promotional activities: we may occasionally inform you of our own special offers and new products, and of third party product and service offers that we believe you will find interesting (however, we will not provide your personal information to that third party). It also includes the provision of newsletters containing articles that we believe will be of interest to you. We also use customer and prospect information in aggregate form to analyze and better understand our business.
How we disclose personal information
In general we do not disclose your personal information outside of our company. However, if you purchase a third party product from us, we may provide your contact information to the developers of that product so that you can be notified of updates and upgrades to that third party product.
Mike Hostilo works with other companies that help us provide our products and services to you, and we may provide your personal information to these companies for strictly limited purposes. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.
At times we may be required by law or legal process to disclose your personal information.
Your consent to and choices about this collection, use and disclosure of personal information
It is your choice whether you wish us to continue to contact you through the use of your personal information. You may opt out of receiving marketing communications if you want, at any time. Specific communications (such as the newsletter) usually contain instructions on them for how to opt out of receiving them, or you can call us at (912) 748-MIKE. We will discontinue all communications of the type included in your request within 21 days of receiving such a request. However, please note that any election not to receive future communications applies only to marketing or promotional messages. We may still send you relationship or transactional messages in order to notify you of important product issues and updates, for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, email or the web and in response to any activity completed on our web site, including but not limited to, registration, ordering, downloads and requests for information.
How we protect your personal information
Mike Hostilo safeguards the security of your information with physical, electronic, and managerial procedures. All of your information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to your personal information. Furthermore, all employees are kept up-to-date on our security and privacy practices.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Mike Hostilo employee. Mike Hostilo does not knowingly solicit personal information from children or send them requests for personal information.
Mike Hostilo’s website contains links to other sites. Mike Hostilo does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.